Warranty & Service

AMC & REPAIRS

after sales, services and spare part support becomes an inevitable to any organization especially when you are dealing with backup power equipments. moreover, a customer expects reliableĀ  support with a minimum downtime. epcl strives continuously to excel and improve their after sales services and spare parts support.

epcl offers high quality products with efficient service, providing online and on-site support 24/7 and 365 days, managing customer critical complaints with customer satisfaction with zero downtime. we offer an efficient ups repair service centre along with prompt spare part support networks from calicut. moreover, well trained and experienced engineers have been appointed in the residential mode who can provide quick and on-site help to the customers.

 

Annual Maintenance Contract (AMC)

EPCL'S AMC for ups repair service safeguards you from incurring unexpected expenditure in the event of a product break down. the amc takes care of annual ups maintenance india and periodical replacements of parts. it also ensures a longer life and trouble free operation for your product.

Maximum uptime and quick service ensures higher returns and optimum use of the products. we offer customized amc for ups that suits every customerā€™s convenience and needs. a standard process to obtain an amc for ups is as follows

We undertake ups maintenance for worn out parts, parts whose life is over, parts that need care under preventive maintenance and get ups into an excellent operating condition.

As we maintain compatibility in cards, the replacement of cards becomes very straightforward even after changing technology.

This gives a very good uptime and ensures low mean time to repair

Depending on the nature of call and problem reported, the engineer predicts spare part requirements and reaches the customers doorstep with all the required tools and equipments.

We also undertake ups maintenance and upgrade of old ups to latest technology standards

 

Repairs

We undertake ups maintenance of almost all brands.

We are specialized in ups repair service including repairing of control cards at chip level to ensure system uptime is achieved at lower costs.

EPCL offers specialized refurbishment that becomes an alternative to buying new equipment.

A typical refurbishment includes an initial survey and evaluation. the damaged parts are replaced; the equipment is assembled and rewired. the equipment is thoroughly tested before its dispatched back to the customers.

After ups repair service, the service teams undertake the amc for ups

 

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